Jed Baer blogged on being treated as invisible in a Colorado gun shop, and Wadcutter took up the topic too. But it's not just gun shops that can be this way--although I had a similar experience last Friday. (I won't name the establishment because I will be surprised if it is there this time next year.)
Is it the outdoor business in general: fly shops, bike shops, mountaineering shops?
You walk through the door, and the clerk's look says, "Are you cool enough to be shopping here? Do I recognize you from Outside or Fly Fisherman magazine?"
There are exceptions, of course. I nominate Absolute Bikes of Salida, Colorado, as a shop that is chock-full of bike geekiness, yet its staff seems attentive to every tourist who wanders in, not just to Lance Armstrong-wannabees.
So your choice is to try to get on the "known customer" list or to go to some big-box store where the selection is just the lowest common denominator, and the sales clerks (if you can find one) were working in consumer electronics or women's wear last week.
Baer says it:
At no time did anyone think to utter those 4 little words which are so noticeably lacking in the retail business these days: "May I help you?" Guy #2 was obviously too busy to bother with something so unimportant to the retail trade as helping a customer, or even being courteous. . . . I've worked retail. I know what it's like. Never, ever, during that time, did I fail to greet a customer, no matter how busy I was.
And you wonder why people are slow to take up these activities.